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Information:

1000 Cherry St SE
PO Box 40944
Olympia, WA 98504
Phone: (360) 753-6197
Fax: (360) 586-6489
sysop@wtsc.wa.gov


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GREGOIRE MANAGEMENT FRAMEWORK: IMPROVE

GMAP = Analyze – Respond – Improve

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Improve:

  • Critically evaluate agency performance and use of resources (human, financial, and IT) monthly through the GMAP process.
  • Use process improvement reviews to refine day-to-day business practices, improve short and long-term planning abilities, implement best practices, create stronger working relationships, and more effectively use technology.
  • Make timely “course corrections” to more effectively achieve RESULTS!